The items listed below (or any item similar in description or content) qualify as Prohibited Items and must not be sent on any Parcel2Go service. 

Any Customer sending such items using the Parcel2Go services may be subject to their order being cancelled without notice. 

Parcel2Go will assume no responsibility or liability for any such Prohibited Items being sent using its services. 

Parcel2Go shall have full discretion to dispose of the Prohibited Items in whichever manner it considers appropriate (including the destruction of the Prohibited Items). The Customer agrees to reimburse Parcel2Go without delay for the costs of removing the Prohibited Items from transportation/delivery, destroying it or returning it to the Customer. 

The Prohibited Items are broadly classified into the following categories: 

• Items that are banned by national or international legislation, conventions, provisions or regulations in the country of origin of the item, in the country of destination of the item and/or in any third country through which the item will be carried. 

• Items that are identified as Dangerous Goods and banned by instructions, regulations, agreements and conventions relating to Dangerous Goods, such as the Technical instructions issued by the International Civil Aviation Organization (ICAO), the Dangerous goods regulations of the International Air Transport Association (IATA), the International Maritime Dangerous Goods (IMDG) Code, the European Agreement concerning the International Carriage of Dangerous Goods by Road (ADR) and the Universal Postal Union (UPU) Convention and its regulations. 

• Items which may inflict personal injury, infect persons or cause damage to property. 

• Items which are prohibited, such as counterfeiting items or piracy items, illegal narcotics/drugs or psychotropic substances, illegal pornography, falsified and other illegal medical products, fraudulent or deceitful items and/or illegal lotteries. 

A non-exhaustive list of Prohibited Items is set out below.  If an item is not listed below, but falls within the above categories, then it is a Prohibited Item: 

• Aerosol 

• Aftershaves 

• Air Bag 

• Alcoholic Beverages 

• Ammunition 

• Animals Of Any Form (Alive or Dead) 

• Any Item Containing Petrol (Liquid, Gas or Fumes) 

• Aromatherapy Oil 

• Bathroom Suites 

• Batteries 

• Biological Samples 

• Camera 

• Canoes / Kayaks 

• Car Panel 

• Cash, Credit Cards, Debit Cards 

• Chainsaw 

• Cheques 

• Christmas Crackers 

• Concrete 

• Confectionery 

• Counterfeit Currency 

• Credit/Debit/Cash Cards 

• Dangerous Goods 

• Disposable Vapes 

• Documents (outside the EU) 

• Driving Licence 

• Drugs (Including prescriptions) 

• Engines 

• Explosives 

• Filth 

• Fire Extinguisher 

• Firearms (or parts of firearms, firearms accessories or imitations of firearms) 

• Fish (Live or Dead) 

• Food 

• Food Items (Perishable Goods) 

• Fragrance 

• Gardening and Household Tools, Unless Properly Protected 

• Gearbox 

• Gun 

• Hazardous Goods 

• Human Remains 

• Infectious Substances 

• Ingestible Items 

• Item Described as "Unknown" 

• Jewellery 

• Juice 

• Kitchen Appliances – White Goods/Coffee Machines/Microwaves 

• Knives 

• Ladders 

• Leather 

• Lighter 

• Lights/Lighting/Lamps/Chandeliers 

• Liquids/Creams/Oils 

• Lottery Tickets 

• Mattresses 

• Meat 

• Medical Equipment 

• Medical waste 

• Milk Powder (Restricted in China) 

• Minerals 

• Mobile Phone with or without SIM to any Residential Address in Turkey/Pakistan 

• Money/Cash/Currency 

• Nail Varnish 

• Oil 

• Paint 

• Paintings/Canvas Prints 

• Passport 

• Perfumes 

• Perishable Goods 

• Perishable biological substances 

• Plant 

• Printer Toner 

• Protein/Health Shakes 

• Replica Weapons 

• Seatbelt Tensioner 

• Settee 

• Sharp Instruments - E.G. Knives Scissors and Axes. 

• Sinks/Basins 

• Slush Syrup 

• Soap 

• Sofa 

• Spectacles / Sunglasses 

• Stamps (Unless Franked) 

• Steering Wheel 

• Tea (Leaves, Bags Etc.) 

• Telescopes 

• Tickets 

• Tobacco And Tobacco Products 

• Toilets 

• Unboxed Furniture 

• Vehicle Bonnet 

• Vehicle Bumper 

• Vehicle Door 

• Water 

• Weapons (or parts of weapons, weapons accessories or imitations of weapons) 

• White Goods (Fridges, Ovens, Freezers, Cooker Hoods, Etc) 

• Window 

• Windscreen 

• Wooden Items 

Special Provisions: 

• Amplifiers - maximum Parcel Protection value for damages is £200, up to £1,000 for lost items. 

• Apple Mac/Macpro - maximum Parcel Protection value for lost items is £1,000. (iMacs are protected for loss only). 

• Banjo/Guitar/Cello/Violin - maximum Parcel Protection value for damages is £100, up to £1,000 for lost items. Musical instruments must be sent in a hard case. 

Parcel2Go may update this document at any time. Further terms and conditions relating to Prohibited Items are set out in our Terms and Conditions. 

The items listed below (or any item similar in description or content) qualify as No Protection Items and may only be carried on a no protection basis on any Parcel2Go service. 

Any Customer handing over such items to Parcel2Go for transportation and delivery does so entirely at their own risk. Parcel2Go shall never be liable for lost, damaged or delayed No Protection Items.   

• Amber 

• Antiques 

• Art 

• Banknotes 

• Bills of Lading 

• Bonds 

• Bottles 

• Bulbs 

• Ceramics/Figures/Figurines 

• Cheques (crossed and uncrossed / cancelled and uncancelled) 

• China/Porcelain 

• Clock 

• Coffee Machines 

• Coins 

• Computer Monitor/Imac 

• Coupons 

• Crockery/Pots/Pottery 

• Crystal 

• Delicate Items 

• Detergent 

• Diamonds 

• Documents 

• Fiberglass 

• Fish Tank 

• Fishing Rods 

• Fragile Items (All) 

• Framed Painting/Photograph 

• Gems Or Gemstones 

• Glass/Glassware 

• Jewellery 

• Jewels 

• Hamper 

• Lampshades 

• Lenses 

• Lottery tickets 

• Marble 

• Microscope 

• Microwave 

• Mirror 

• Money 

• Mortgage notes 

• Ornament 

• Over Head Projector 

• Packaging/Media Packaging 

• Passports 

• Pearls 

• Pewter Figures 

• Picture Frames 

• Poster 

• Precious Metals (Gold/Silver/Platinum Etc.) 

• Precious Stones 

• Print 

• Projector 

• Real Fur 

• Resin 

• Saving books 

• Scanner 

• Securities (readily realizable) 

• Sewing/Knitting Machine 

• Share and option certificates 

• Shower Screen 

• SIM Cards 

• Stamps 

• Stoneware 

• Suitcases/ Flightcases (Not Acceptable as Packaging) 

• Television 

• Tenders 

• Tiles 

• Torches 

• Traveler’s cheques 

• Turntables 

• Valuable accessories and spare parts 

• Vase 

• Velux 

• Vermiculite Board 

• Watch 

 Items requiring more information: The following items (or any item similar in description or content) can only be carried if the description is altered by the Customer prior to completing their order. Any Customer sending such items may be subject to their order being cancelled without notice and does so at their own risk potentially negating any parcel protection. 

Please note that Parcel2Go is happy to carry these items provided that a clearer description of the items is provided in the more info section (assumes the item is not in the No Protection Items List or in the Prohibited Items List). 

• Car Part 

• Ebay 

• Gift 

• Personal Item 

Parcel2Go may update this document at any time. Further terms and conditions relating to No Protection Items are set out in our Terms and Conditions.