How Do I Contact Asendia?

At Asendia, we’re here whenever you need us. Our customer support team is available around the clock, 7 days a week, and you can reach us easily through live chat for quick assistance.

Live chat

We don’t currently offer phone support, but our customer support team is available 24/7 via live chat for fast, convenient assistance.

Chat below with our friendly team 24/7.

My Orders

Track, manage and view your order history.

Refund

Cancel your order and request a refund.

Dispute a Charge

We'll investigate your query with the courier and get back to you as soon as we've heard back.

Parcel Enquiry

Open an enquiry for loss or damage.